Customer Service

Customer Service

Payment info

     Paypal, Credit Cards (Visa, Master Card, American Express and Discover). We also accept cash for all pick ups as well.  Due to consumer fraud we protect all credit info per PCI compliance.  We reserve the right to refuse a shipment if the proper security credentials are not met or we are unable to validate proper shipping address (ie. ship to address not linked to CC or bank account).

Shipping

     UPS is our standard method of shipping.  Orders received by 2pm PST will be shipped out the same day (we will contact you if there are any problems with your order) COD, Money Order or company check will be shipped on an approval basis(call 800-667-1212  if there are any issues). We reserve the rite to refuse a shipment if the proper security credentials are not met or we are unable to validate proper shipping address (ie. ship to address not linked to CC or bank account).There is a $50.00 palleting fee for equipment and large orders. If you have your own shipping company please call us to make arrangements. USPS priority flat rate may also be used on some of our smallest products.

Orders

     You may place an order online by either sighing in as a New Customer or as a Guest. Please place all phone orders to 800-667-1212.  If you have a large order you can e-mail it to beckmar@sbcglobal.net.  You are welcome Fax it in if you wish our fax # is 714-289-4478.  Please Allow time to process all large e-mailed or faxed orders. Please leave a P.O. and phone to be reached so we may call back to confirm your order.